- Chatbot Updates
- No comments
DEMISTO RAISES US26m for CHATBOT SPECIALIST N SECURITY
Demisto has secured US$20m Series B funding for their DBot that helps automate security operations centers. Combined with their earlier funding, this takes their total funding to US$26m.
DBot is integrated into SLACK, who are also one of their investors, to alert users of a malicious URL or file being in the Slack platform.
Demisto claims the following benefits:
- Fight alert fatigue
- Reduce mean time to respond
- Develop consistent incident management process
- Detect, manage and block threats faster
HABITO RAISES US$8.99m FOR CHATBOT MORTGAGE ADVISOR
Habito has secured US$6.79m Series A funding led by Ribbit Capital. Combined with their seed capital raised 10 months ago, this takes their total funding to US$8.99m.
Habito provides a 24/7 mortgage broker in the form of a Chatbot. It claims to help the consumer get the best mortgage possible. The Chatbot has been designed for fast, transparent and impartial conversation.
Habito is designed to disintermediate:
- Traditional mortgage brokers. Habito as a new generation of IFA (independent financial advisor) can automate compliance, work at lower margins compared to their human equivalent, and use dialogue for personalized solutions that masks the complexity of the subject.
- Comparison websites. This traditional form of communication is via content, which falls significantly short to being personalized advice. The shift from content to context dialogue enables the consumer to make smarter decisions.
Habito is another example of why a massive paradigm shift is underway.
CHATBOT-AS-A-SERVICE MARKET CONTINUES TO GROW
According to a report by Transparency Market Research (TMR), the opportunity in the Chatbot market was pegged at US$113.0m in 2015 and is poised to reach US$994.5m by 2024, expanding at a noteworthy CAGR of 27.8% between 2016 and 2024.
This is based on the expected proliferation of Chatbot-as-a-Service, which is anticipated to become a key area of opportunities across all governments and industries. The report states that the global Chatbot market is receiving a significant boost from the proliferation of online messaging applications and the overall rising scope of applications found for Chatbots across various industries. The continued growth of cloud-based services is creating and increasing the demand for Chatbots as digital conversation spearheads transformation.
SLACK ENTERPRISE GRID SETS A NEW BENCHMARK FOR PRODUCTIVITY
Slack has launched its Enterprise Grid, which is designed as an organisational collaborative platform, where human and Chatbots can work together to improve workforce productivity. Slack are challenging the traditional enterprise collaboration platforms as Chatbots become the most promising means for improving productivity for some decades.
MICROSOFT TEAMS TAKES ON SLACK ENTERPRISE
Microsoft Teams, where human and Chatbots can work together is now an integral part of Office 365. Microsoft Teams works on a cloud based mechanism which helps people to work together from different ends of the world with all the data in hand. This is going to make it difficult for Slack’s Enterprise Grid to compete though makes it easier to do deals with Microsoft competitors. Microsoft has a huge edge in adoption. Kirk Koenigsbauer, corporate vice president for the Office 365 client apps and services team recently stated that 30,000 organizations across 145 markets and 19 languages have actively used Microsoft Teams in the previous month. It is clear the global time-to-market has collapsed from years to months.
AT LONG LAST, SAP STARTS TO DEPLOY CHATBOTS
One of the few tech titans that has kept away from the Chatbot market has suddenly changed its mind. It is so far behind the likes of Microsoft, that it is using Slack’s Enterprise Grid as the means to realign itself towards conversation becoming the dominant interface for enterprise systems. SAP’s initial Chatbots are focused on Human Resources to streamline activities such as appraisals, expenses, and travel. This is linked to SAP’s acquisition of Hipmunk, which uses Chatbots for travel and hotel bookings, plus it uses channels such as Facebook and Slack.
It is clear this is a cumbersome start by SAP into embracing Chatbots, but at least they have started and will learn eventually that conversation as a service changes everything.